Dear guests,

we do our best to offer easy and quick service in our canteens and cafeterias.

In order to provide shorter waiting periods at the checkouts we have introduced the BlueCard for students and the Guest Card for non-students.

Cashless payment by Blue Card  – 
How does it work?

In all RWTH canteens we have installed well visible card loading terminals where you can top up your card with funds. With the money on your electronic wallet you can go straight to the canteen, pick a meal, go to the checkout and put your BlueCard on the card reader – done.

You can find card loading terminals in the following RWTH canteens and cafeterias:
Aachen city center/Melaten Hörn:
Zeltmensa/Forum Cafete , Eilfschornsteinstraße 15
Bistro Templergraben, Templergraben 55
Mensa Ahorn55, Ahornstraße 55
Mensa Vita, Helmertweg 1
C-Caffè, Templergraben 57


Lost or defective BlueCard
Please contact the RWTH BlueCard Service Point (Information desk Super C).
 
At the Studentenwerk Aachen Info Point, Peterstraße 44-46, you can get information on your balance.
Data Protection: The BlueCard is a reloadable chip card that only saves the amount and the card number. No personal data such as name, frequency of use or personal preferences for certain meals are saved/ registered.


What about the Mensa Card that was used in the Mensa Vita before the BlueCard came into use?
When the BlueCard was introduced the Mensa Card for RWTH students expired and was blocked. You can return the Mensa Card at the 5th checkout in the Mensa Vita and obtain your remaining credit. The deposit can only be returned if your card is intact.
 

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Cashless payment by Guest Card – How does it work?

Of course, other canteen guests also have the possibility of making cashless payment: At the Guest Card terminals you receive Guest Cards for a deposit of 5,00 €. Payment by Guest Card is just as easy as payment by BlueCard – you put your card on the card readers at the canteen checkouts.

But: When your card is lost or defective please contact the Studentenwerk Info Point, Peterstr.44-46.

Please note, that the Guest Card terminal returns the deposit and the remaining credit in coins and that you receive a maximum amount of 24,90 € (5,00 € deposit + max. 19,90 € credit) at a time.

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What needs to be considered when paying with a BlueCard or a Guest Card?

Please check whether you have enough credit before choosing a meal and lining up.

When you are uncertain about your balance you can either use the card loading terminals or the card readers, which are also located in the canteens, in order to check the balance – best before you start your lunch break.

Topping up your card at the cashless canteen checkouts is only allowed in special cases and not appreciated by the cashiers and the other customers because payment processes are unnecessarily disrupted by that. As the cashless checkouts do not have any change, only exact amounts (5 €, 10 € or 20 €) can be loaded on the card.
 

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Important information for FH students

Unfortunately, students of FH Aachen are excluded from cashless payment in canteens because FH Aachen does not yet offer a chip card system comparable to the BlueCard. FH students must therefore pay at the cash checkouts. By presenting their student identity card they can of course eat at student prices. For financial reasons, the Guest Card should not be used by FH students or any other students, for it automatically debits the guest charge of 1,50 € when payment is being made.

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Further information on cashless payment:
Studentenwerk Aachen AöR
Info Point, Peterestr. 44-46, 52062 Aachen
Opening hours: Monday to Thursday 8:00 – 16:00, Friday 8:00 – 15:00

Tel. 0241 / 80 93 200 oder per E-Mail: servicedesk@stw.rwth-aachen.de
 

Letzte Aktualisierung: 23.01.2013

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