Customer Service Center

How would you find out about the Studentenwerk Aachen and our services?

We use a combination of traditional and modern communication and information channels. Our main aim is to reach our clients - the vast majority of students in Aachen - and to offer them relevant information about our services in different business divisions. Our partners and associates also benefit from our informative and knowlege sharing approach by being able to conduct any future projects in a smooth and succesful way..

The advertising methods we choose for reaching our target group are directly related to the coverage and response ranges. We can reach students much better through our presence at exhibitions, the internet and through our associates than via the local press.

The key to our success is the way we communicate with our clients. Based on client feedback we consider ideas and optimise our services. We are striving for continuous communication and recommendation, and try our best to turn valuable suggestions into practice.